CynLes Boutique will gladly accept specific merchandise purchased through the CynLes Boutique website as stated...garment merchandise that has not been worn or altered and in its original condition accompanied by its original price tag and receipt. The receipt is used to assist us in locating your purchase, and the price tag allows us to restock the merchandise. If you don’t have a receipt, we should be able to find the purchase in other ways but we may ask you for more information so that we may assist you with your request. Formal Gowns, Jewelry, accessories and sale items are final sale, no exceptions.
The request for return or exchange of the merchandise has to be postmarked and received within 7 days of confirmed delivery of merchandise in order for CynLes Boutique to honor the original payment method. Any returns received within 8 to 15 days after receipt of the merchandise will receive a store credit. Store credit is good for one year from the date issued. Returns received after the allotted 15 days will not be honored.
Upon receiving your request, we will forward to you via e-mail a return label with an RMA number. Please record that number for your records and return the items using the return label. Your return will be processed within 10-14 business days. Please note that we do not charge a restocking fee for returned items however; the customer will be solely responsible for the shipping cost.
PRODUCT SIZE DISCLAIMER:
We do not accept any responsibility or liability for the incorrect purchase of our products. All of the products on the website are extensively tested to comply with rigorous and strict QC standards. For all of our clothing products, items and accessories, please take careful note of the precise measurements, mainly shown in inches. As part of our company policy, we will not be able to accept returns or provide refunds for items which are the wrong size.
GARMENT COLOR DISCLAIMER:
The precise color of the clothing item(s) may vary depending on the specific computer monitor, the settings and the lighting conditions. The item(s) colors depicted should only be used as an approximate guide.